Question 1

Is there a free trial?

Accepted Answer

Yes — every plan starts with a 14-day free trial. No credit card required, and you can cancel any time before billing begins.

Question 2

Can consultants resell this?

Accepted Answer

Yes. Reseller accounts come with white-label branding, branded invitations, portfolio reporting, trial control and per-client access management.

Question 3

Can clients use it on mobile?

Accepted Answer

Yes — the platform is fully mobile-responsive. Field teams complete checks, capture photo evidence and log incidents from any phone or tablet, no app install required.

Question 4

Can we invite staff?

Accepted Answer

Yes. Client admins and resellers can invite team members by email with the appropriate role at no extra cost within your plan.

Question 5

Does it support audit trails?

Accepted Answer

Every check, incident, action and sign-off is captured in a full audit log. Logs are filterable, exportable to CSV and retained for the life of your account.

Question 6

Can we be manually invoiced?

Accepted Answer

Yes. ElevateOne supports manual billing and complimentary access alongside online checkout.

Question 7

How is my data protected?

Accepted Answer

Multi-tenant isolation at the database, role-based permissions, encrypted storage, continuous backups and full audit logs across every change.

Questions, answered.

Ready to simplify compliance?